The Admin Team
Our Administration and Management team is comprised of three groups – Administration, Facilities Management, and Human Resources. Each one contributes to maintaining BODYWORKS' smooth operation.
Mindy Pitsenbarger, Director of Administration
Focus:
- Develops and guides the Administrative Department team.
- Designs departmental policies and procedures.
- Tracks and analyzes key financial indicators and results.
- Monitors and manages productivity.
- Coordinates activities between the Administrative Department and other work groups.
Background:
- 21 years in Medical Office Management and Billing
- Registered Nurse
With Us Since: 1999
Favorite Thing About The Job: The potential for growth.
Favorite Health Tip: Move it – or lose it!
Christi Rodriguez , Receptionist & Records Coordinator
Focus:
- Schedules client appointments for all programs.
- Welcomes visitors and checks-in all patients.
- Coordinates internal and external communications.
- Maintains recordkeeping and filing of current and inactive records.
Background:
- 12 years as a Medical Receptionist
- 17 years as a working mom
With Us Since: 1998
Favorite Thing About The Job: Meeting new people and experiencing new challenges every day.
Favorite Health Tip: Watching NASCAR is good for your health!
Jan Smith, Accounts Coordinator
Focus:
- Coordinates patient billing and payment plans.
- Tracks insurance reimbursement payments.
- Handles special billing issues.
- Provides administrative support for the billing staff.
Background: Billing
- 18 years billing for Orthopedic Surgery Services
- 6 years billing for Physical Therapy Services
With Us Since: 2004
Favorite Thing About The Job: Working with people that are like family to me.
Favorite Health Tip: Drink at least 8 glasses of water every day.
Karen Mann, Front Billing Coordinator
Focus:
- Coordinates patient checkout.
- Manages all insurance billing.
- Processes all incoming receivables.
- Provides backup coverage for the Administration Department.
Background:
- B.S. in Business Administration
- Minors in Marketing and Logistics
With Us Since: 2006
Favorite Thing About The Job: Our working environment of "relaxed purposefulness".
Favorite Health Tip: Take short mental breaks throughout the day to avoid fatigue and mistakes.
Tammy Mullins, Director of Facilities Management & Special Projects
Focus:
- Manages the facility and associated services.
- Maintains/coordinates repairs of all equipment.
- Negotiates and coordinates all purchases.
- Organizes all on-site and off-site events.
- Coordinates all special projects and public relations efforts.
Background:
- Associate Degree in Computer Science
- Office Technology – Medical Specialty
With Us Since: 1998
Favorite Thing About The Job: It's like a box of chocolates – you never know what you're going to get. Every day is a new challenge – very few are uneventful.
Favorite Health Tip: You are what you eat!
Debbie Boley, Human Resource Director
Focus:
- Manages and facilitates all personnel activities.
- Processes payroll, time off, and leave requests.
- Recruits, hires, and orients all new BODYWORKS employees.
- Coordinates administration of employee benefits.
- Manages Health & Fitness member accounts.
- Coordinates staff schedules of the Health & Fitness team.
- Provides clinical credentialing support for insurance carriers.
Background:
- Business/Medical Administration
With Us Since: 1997
Favorite Thing About The Job: Getting and keeping everything organized.
Favorite Health Tip: Drink lots of water! (You'll feel better and being well hydrated helps your skin look more radiant and youthful.)
